Privacy Policy

1. Who We Are

Northstar Archive Inc. ("Northstar Archive", "we", "us", or "our") operates the website northstar-archive.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or place an order.

2. Information We Collect

We collect the following types of information:

• Account information — name, email address, and password when you create an account.
• Order information — shipping address, dial selection, and payment details (payment is processed securely by Stripe — we never store your card number).
• Communications — messages you send via our contact form or warranty activation form.
• Usage data — pages visited, browser type, and device information collected automatically via standard web technologies.

3. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your inquiries and warranty requests
• To maintain and improve our website
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use the following trusted third-party services to operate our business:

• Stripe — payment processing. Your payment details are handled directly by Stripe and subject to their privacy policy.
• Supabase — secure database hosting for account and order data.
• Vercel — website hosting.
• Resend — transactional email delivery.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to fulfill our legal and business obligations. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure database access controls, and row-level security to protect your data. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at hello@northstar-archive.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, contact us at:
hello@northstar-archive.com
Northstar Archive Inc., Dallas, TX